FeaturesComparePricingAPIFAQLog inStart free trial

Frequently asked questions

Can't find your answer? Contact us.

General

What is InvoiceFlow?

A simple tool for creating invoices and emailing them to clients as PDFs, either from the dashboard or through a REST API.

Do you collect payments from my clients?

No. Invoices are emailed as PDFs and you collect payment the way you normally do (bank transfer, crypto, cash, another service). Pay-now buttons are not part of InvoiceFlow.

Is it accounting software?

No. There is no bookkeeping, expense tracking or tax reporting. Use it for invoicing, alone or next to your accounting tool.

Which currencies can I invoice in?

USD, EUR, GBP and INR.

Trial and plans

How does the free trial work?

Sign up with an email and password. For 7 days you can send up to 100 invoices a day, with 1 API key and 60 API requests a minute. No card is needed.

What happens when the trial ends?

Your data stays. You can still view and delete invoices, but creating and sending stops (the API returns 402) until you subscribe.

What counts towards my limit?

Each email sent: an invoice (single or in a bulk upload) or an e-signature request. Creating or editing drafts is not counted, and a failed send is refunded to your quota.

When does my daily limit reset?

At 00:00 UTC every day.

What plans are there?

Starter $10/month (500 per day); Growth $25/month (2,000 per day); Business $50/month (10,000 per day).

Can I pay yearly?

Yes. Yearly billing charges 10 months for 12.

Can I change plans?

Buying a different plan starts it straight away (there is no proration). Buying the same plan again adds time to your current period.

I forgot my password. What do I do?

On the log-in screen choose "Forgot password", enter your email and we send a reset link that works once and expires after one hour. Changing your password signs you out everywhere else.

Will you remind me before my plan expires?

Yes. We email you a few days before your plan or trial ends, with a link to renew.

An invoice bounced. What happened?

The invoice list shows a delivery status. If the recipient's mailbox does not exist or rejects mail, the invoice is marked bounced and we stop sending to that address to protect your sender reputation. Correct the address and send again.

Can I export or delete my data?

Yes, from the Account tab. Export downloads your invoices, clients and settings as a file. Deleting your account removes your data after you confirm your password.

Crypto payments

Which coins do you accept?

Bitcoin (BTC) and USDT on the TRON network (TRC-20).

Why is the amount slightly different from the plan price?

Every open payment gets its own amount (a few cents of USDT or a few satoshis extra). That is how we match an incoming transfer to your account. Always send exactly the amount shown.

Does the QR code include the amount?

For Bitcoin, yes: wallets read the address and amount from it. For USDT there is no wallet standard for the amount, so the QR holds the address and the exact amount is shown beside it with a Copy button.

How long do I have to pay?

You have 60 minutes from when you open the payment screen. A countdown is shown.

How long until my plan is active?

Usually within a few minutes. Bitcoin needs the number of network confirmations we require (1 by default). USDT is detected once confirmed on TRON.

I sent the wrong amount, used the wrong network or paid late. What now?

Those payments cannot be matched automatically. Email felicelse@gmx.com with your transaction hash and we will review it. Funds sent on the wrong network may not be recoverable.

Do I get a receipt?

Yes, by email, with a PDF and a link to the transaction.

Are there extra fees?

We add no fees. You pay the normal network fee for your own transfer.

API

How do I get an API key?

Open the API keys tab in your dashboard and press Create API key. Copy it immediately because it is shown only once.

Are there rate limits?

Yes, per account per minute: 60 on the trial up to 1,000 on Business. Responses include remaining-request headers and a 429 includes Retry-After.

Do you support webhooks or idempotency keys?

Not yet.

Where is the documentation?

In the API reference.

Email delivery

Who is the email from?

"Your business name via InvoiceFlow" from our authenticated sending address. Replies go to your own email.

My client did not get the invoice.

Ask them to check spam, and confirm you typed their address correctly. The email includes the PDF, which some strict mail systems scrutinise. Resend from the dashboard if needed.

Why must I verify my email?

To stop abuse and keep our sender reputation high for everyone.

Bulk sending, e-signature and AI

How do I send invoices to many people at once?

Open the Bulk send tab, download the template, fill it in (one row per line item) and upload it. We check every row, show any errors and then send the invoices automatically.

What columns does the CSV need?

client, email, description, qty and price are required. tax, currency, due, notes and group are optional. Rows with the same email, or the same group value, become one invoice with several line items.

What if some rows have mistakes?

They are listed with their line number. You can fix the file and upload again, or send only the valid rows.

How fast does bulk sending run?

Several invoices per second in the background. You can watch progress on the Bulk send tab. Sending an upload larger than your remaining quota is refused up front.

Can I upload my own PDF to be signed?

Yes. In the E-signatures tab choose "Upload a PDF", drag signature, date, name and text boxes to where you want them, and add one or several signers. They sign on your real document and you get the signed PDF with an audit page. Word files need to be converted to PDF first (see our free tools).

Can several people sign one document?

Yes, up to 10. You choose whether they all get the link at once, or one after another in the order you set. When the last person signs, everyone gets the completed PDF.

How does text-only e-signature work?

In the E-signatures tab, enter the document text and the signer's name and email. They get a secure link, draw or type a signature and agree to sign electronically. You both get the signed PDF with an audit trail.

Is an e-signature legally valid?

Electronic signatures are recognised in many countries for many documents, but rules vary and some documents need other formalities. This is a simple signature tool, not legal advice. Ask a lawyer if the document is important.

Are the PDF tools really free?

Yes. Merge, split, compress, rotate, JPG to PDF, PDF to JPG, sign PDF and more are free, need no account and run in your browser, so your files are not uploaded. Tools that need extra software (Word/Excel/PowerPoint to PDF, protect, unlock, repair) run on our server when enabled, need a free login, and delete your file right after.

Does e-signature cost extra?

No. It is included in every plan and counts as one send per request.

What can the AI assistant do?

Answer questions about the product, prepare a draft invoice from a sentence, open the bulk uploader, and prepare an e-signature request. It never sends anything itself: you confirm with a button.

Can I trust the AI?

It can make mistakes, so always check what it prepares. Do not share passwords, API keys or wallet seed phrases in the chat.

Is there a limit on AI messages?

Yes, a daily allowance per plan (see the pricing table). It resets at 00:00 UTC.

Data and refunds

What data do you store?

Your account details, the invoices you create (including your clients' names and email addresses) and payment records. See the privacy policy.

Can I get a refund?

See the refund policy. In short: crypto payments cannot be reversed, but we offer a 7-day refund window on a first payment as described there.

Try InvoiceFlow free for 7 days

100 invoices a day, an API key, no card needed.

Start free trial